Contact Us
Ready to place an order, request samples, or discuss a custom requirement? Our team responds to all inquiries within one business day.
Prefer a quick discussion? Send the material type, size, color and quantity.
Send Your Inquiry
Please include product type, dimensions, color collection, quantity, application details, or any CAD/specification reference if available.
We do not share your information with third parties. All inquiries are handled directly by the Carbonaurum team.
Not Sure Where to Start?
Choose the path closest to your current need. Whether you are evaluating materials, developing a custom component, or preparing an order, we can help you move forward quickly.
Request a Sample Kit
The fastest way to evaluate Carbonaurum materials. Tell us which collections interest you and we'll arrange physical samples for your review.
Request Samples →Discuss a Custom Requirement
Have a specific color or component geometry in mind? Share your reference and we'll confirm feasibility and next steps.
Submit a Specification →Place an Order
Ready to order? Contact us with your product, collection, quantity, and dimension requirements and we'll confirm pricing and lead time.
Place an Order →Quick Answers
Common questions about Carbonaurum materials, samples, custom color development, certification, and international orders.
What is your minimum order quantity?
We offer low minimum order quantities across all product lines. Contact us with your specific requirement and we'll confirm the MOQ that applies.
Do you offer samples before a production order?
Yes. Physical samples are available for all collections across sheets, tubes, and blocks. Contact us or use the form above to request a sample kit.
How long does order fulfillment take?
Lead time varies by product, collection, and order volume. Contact us with your specification and we'll provide a current lead time estimate.
Can you develop a custom color that isn't in your standard collections?
Yes. Custom color development is available subject to minimum volume requirements. Share your color reference — Pantone, RAL, or physical sample — and we'll confirm feasibility.
What certification documentation do you provide?
All products are RoHS certified. MSDS documentation is available on request. Additional documentation requirements can be discussed before order placement.
Do you ship internationally?
Yes. Contact us with your destination country for shipping options and current lead times.
RoHS Certified · MSDS Available · Low MOQ · Custom Colors Welcome · Inquiries Answered Within One Business Day